Why we are cheap and still legit

You can rebuild your invoice from your own logs.

• We bill response body plus response headers, measured at our proxy. Request bytes are free.
• Every request is logged on its own line with an ID, host, country, status code and byte count.
• Connection failures (timeouts, resets, and errors from our own gateway such as a 407 or a 502) are billed at zero and still shown, marked free. Anything the site sends back is traffic, 403s, 429s, 5xx pages and captchas included: inside an HTTPS tunnel our proxy cannot see the site’s status code, so the meter counts the bytes that crossed it.
• You can export the whole log as CSV at any time and add up the column yourself.

A German ISP IP is a German ISP IP.

• Every IP carries two labels: country, and network type (residential, ISP or datacenter).
• We re-check both weekly against independent sources as well as what our upstream told us.
• City targeting, on ISP and datacenter IPs, is offered only where we can verify the city. Where we cannot, we do not offer it. Residential exits are chosen by the pool, so residential has no country or city choice.
• Datacenter IPs are never sold as residential. That is the single most common lie in budget proxies and it is the easiest one to avoid telling.

For 30 days after a top-up, unused balance goes back the way you paid. No story required.

• Ask within 30 days of a top-up and we return the unused portion to where it came from: the card that paid, or the wallet a crypto payment was sent from. If that card has expired or been closed, or can no longer take a refund, we pay by bank transfer to an account in your own name, once we have checked your identity.
• Crypto refunds go back in the same coin, at the coin amount we received for the unused part, less the network fee for sending it. If you paid from an exchange, show us the exchange’s withdrawal record for that payment and it goes to a wallet you control instead. We never refund as balance.
• We do not ask why you are leaving, and we do not put a retention offer in front of you first.
• If our service was broken for a stretch, we credit the traffic you burned during it back to your account without waiting to be asked.

A clean pool is the reason your requests get through.

• Banned outright: credential stuffing, carding and fraud, spam, CSAM, harassment or stalking, and attacks on infrastructure.
• Fine by us: scraping public data, price and rank tracking, ad verification, testing your own systems, and getting around a geo-block to read a news site.
• Our residential IPs come from people who opted in through an SDK, get paid, and can leave whenever. We do not buy pools from brokers who cannot say where the IPs came from.
• We act on abuse reports from site owners, and we tell the customer why they were removed.